Luggage Claims Guide

This guide covers claims for baggage conveyance due to posting, retirement, or vacation of Govt. married accommodation. Follow these steps to ensure your luggage claim is processed correctly.

Key Points for Luggage Claims

Topic	Details
Contingent Bill Format	Submit in IAFT-1715 format.
Time Limit	Submit within 60 days from journey completion (MoD, DGOL Letter No. 12630/Tpt A/Mov C, Dec 2018; Min of Finance OM No. 19030/1/2017-E.IV, 13/03/2018).
Time-Bar Sanction	Required for late claims. Obtain from GOC-in-C Comd, GOC Corps/Div/Area/Sub Area, or Maj Gen (Service HQs) for claims up to 3 years; DCOAS(Stat) for >3 years (Rule 188, FR Part-I, Vol-I).
Lost Claims	Submit duplicate claim with Rule 43 FR Part-II certificate, noting details in unit records to avoid double claims.
Weight Specification	Mention weight on consignment note and cash receipts for transport bills.

Luggage Claim Scenarios and Rules

Scenario	Details and Required Documents
ODS to HT (Old Duty Station to Home Town)	If ODS is Field/Non-Family Station: Sanction under Rule 70 of TR 2014, Field Serving Certificate/Ante Date Certificate. If ODS is Peace/Family Station: NAC for Govt. married accommodation (with waiting list and PDA), No Outliving Permission Certificate, reasons for retaining family at HT. If NDS is Peace Station: Certificate of NDS location (place/town/city) to restrict claim from ODS to NDS or HT (whichever is less). If NDS is Field Station: DO Part-II order granting field allowances at NDS.
HT to NDS (Home Town to New Duty Station)	Documents: NAC for Govt. married accommodation at NDS (with waiting list and PDA), No Outliving Permission Certificate, Unit SOP/Station HQrs SOP/Signal message for no outliving, DO Part-II order granting field allowances (if NDS is field station). If ODS is Field Station: Ante Date Certificate/Field Serving Certificate. Restriction: Claim restricted to ODS to NDS or HT to NDS (whichever is less) per entitlement.
TR 74 (Vacation of Govt. Married Accommodation)	Documents: Unit SOP, letter ordering vacation of Govt. married accommodation, allotment and vacation orders, OC certificate under TR 74 (if vacated within one year), No Outliving Permission Certificate, HT certificate (if moved to a place other than HT). Note: If baggage is conveyed due to posting, claim under Rule 70 or 73(a) instead.
TR 72 (Spouse Conveyance)	Baggage Claim (if married before posting): Sanction under Rule 70/73, DO Part-II order of marriage, posting order, movement order, POSIN DO Part-II order, allotment order/outliving permission at NDS, Field Serving Certificate (if ODS is field), reasons for retaining family at HT (if ODS is peace), station name/location of ODS.
Retirement (Shifted Prior to 2 Months)	Rule: Under Rule 204 read with Rule 16 of TR 2014, baggage can be conveyed up to 2 months before discharge at own risk. If Conveyed Earlier: Sanction from DGOL&SM, GS Branch, IHQ of MoD (Army) per Appendix XI to TR 2014.
Lost Claims	Documents: Duplicate claim with CTC of all documents, consignment note, cash receipts, Rule 43 FR Part-II certificate (specifying claim details and noting in unit records to avoid double claims).

Required Documents for Luggage Claims

Check	Document	Notes
✔️	Movement Order	Required for all claims.
✔️	Posting Order	For permanent duty claims.
✔️	POSIN DO Part-II Order	Mandatory for permanent duty claims.
✔️	Allotment Part-I Order	From New Duty Station (NDS) for accommodation details.
✔️	Vacation Part-I Order	From Old Duty Station (ODS) if applicable.
✔️	Non-Availability Certificate (NAC)	For Govt. married accommodation; include waiting list and PDA.
✔️	No Outliving Permission Certificate	Supported by Unit SOP/Station HQrs SOP/Signal message.
✔️	Consignment Note/Cash Receipts	Specify weight and dates, attested by unit authorities.
✔️	RC Copy of Vehicle	For vehicle claims.
✔️	Field Serving Certificate/Ante Date Certificate	If ODS or NDS is a field station.
✔️	Time-Bar Sanction	For late claims, per Rule 188, FR Part-I, Vol-I.
✔️	Rule 43 FR Part-II Certificate	For lost claims, noting details in unit records.

Common Reasons for Luggage Claim Rejection

Reason
Tampering of claim dates (e.g., changing from 25-Jul-2023 to 25-May-2023).
Missing documents (e.g., Movement Order, Posting Order, POSIN DO Part-II, NAC, consignment note, RC copy).
Time-barred claims without proper sanction.
Incorrect TR rule (e.g., Rule 74 instead of Rule 70/73).
Weight not mentioned on consignment note or cash receipts.
Missing Unit SOP/Station HQrs SOP/Signal message for no outliving permission.
Non-compliance with prior audit observations (e.g., Adv/Rej/Dak ID).
Lost claim without Rule 43 FR Part-II certificate.

Quick Tips (Luggage Claims)

Tip
Keep copies of all documents (orders, receipts, certificates).
Submit claims within 60 days of journey completion to avoid time-bar sanctions.
Specify weight and dates on consignment notes and receipts.
Include NAC, No Outliving Permission Certificate, and Unit SOP/Signal message for peace stations.
For retirement, ensure baggage is conveyed within 2 months or obtain DGOL&SM sanction.
For lost claims, submit Rule 43 FR Part-II certificate with duplicate claim.
Use correct TR rule (e.g., Rule 70, 73(a), 74) in sanction and claim.
Address audit observations before resubmitting claims.